1. Home
  2. Docs
  3. Using Sentry AI on Blue Iris
  4. Receive and read the daily report
  5. Why I don’t receive my report/summary video?

Why I don’t receive my report/summary video?

The summary video for each kind of event (human detection, vehicle detection etc) is only generated when there are more than 4 activities were detected during the period of 24 hour. If you don’t receive the link for the video, it means Sentry AI detected less than 5 relevant activities during the day.

If you don’t receive the daily report for the day, it means there is no activities by human was detected during the day. In case you don’t receive daily report for many days, please write us at support@smarthomesentry.com for support.  

Was this article helpful to you? Yes No

How can we help?